Frequently Asked Questions

One-to-one sessions are typically 50-55minutes long but can be up to an hour or up to 85 minutes if that is what a client wants. Couples sessions are typically 60-90 min and group session can be anywhere from 60 -120 min depending on the size of the group

Therapy is most powerful when it is conducted weekly, or bi-weekly, and it will depend on how often a client wants to meet, as well as the reason why they are seeking therapy.  This is something that can be established within the first session.

Yes, counselling sessions are confidential. Your counsellor is ethically bound to keep what you share private. 

You can learn about a counsellor and their approach by the individual profile on the website, or by searching Psychology Today. For your therapy to be effective, it's important for you to work with a counsellor you can eventually trust. Discovery calls are very helpful to get a feel for the counsellor's energy and whether it is a match with your own. At your first meeting both you and the counsellor will have an opportunity to honestly decide if you will benefit from working together. And if after several sessions you simply don't feel the counsellor is a good match, you can match with another counsellor of your choice. 

Your counsellor provides a safe environment in which to explore any challenges, and will be highly trained in listening and reflecting. With most types of therapy you are free to discuss what you wish, from everyday habits, dilemmas, feelings and thoughts, to regrets, aspirations, memories and dreams.

Other, shorter-term forms of therapy like CBT can be more structured, and can provide practical exercises to help you understand your thoughts and actions.  

Clients come to counselling with a wide-range of challenges, including: 

- trauma, post-traumatic stress, cultural trauma

- anxiety (generalized anxiety, panic attacks, social anxiety etc.)

- bereavement/grief/loss

- low self-esteem and lack of confidence

- relationship issues (breakups, divorce, affairs, loneliness, life adjustments, marital issues, jealousy)

- sexual challenges (internet pornography/sex addiction, loss of desire, infertility, intimacy)

- workplace issues (stress, bullying, harassment, career changes)

There is no barrier to whom counselling can assist. You are welcome, regardless of your culture, religion, gender, sexual orientation, or employment group. Counselling is also not just for adult individuals, but is beneficial for couples, families, teenagers and children.

There is no set amount of time to be in counselling. It will very much depend on your unique circumstances. We recommend six sessions followed by a review to discuss your needs. 

It also depends on the type of therapy you choose to try. For example, cognitive behavior therapy (CBT) is designed to be short-term and lasts six to 20 sessions. Some therapies can be more longer term. 

Keep in mind, that once you start your sessions, new issues and angles can arise you were not aware existed that you might want to explore. It is of course possible to see improvement faster than you expected. It is best to keep an open mind over how long you will be in therapy and discuss with your counsellor. 

This depends on the nature of your policy. Check with your provider to see if counselling sessions are covered, and for how many sessions. You will pay up front and receive a receipt for the service which you will then submit to your provider.